No, we do not ship internationally at the moment. Our shipping is only available within the United States. Overnight shipping is no longer supported through our website, and our standard shipping methods are unavailable for PO box addresses in Alaska or Hawaii. Orders to Canada are no longer supported outside of the United States.

All orders are shipped to our customers within 3-5 business days of receipt. Orders generally ship via FedEx Home Delivery, FedEx Ground, USPS Parcel Select, or USPS Priority Mail. 

Once your package is shipped, you will typically receive a tracking number within 48 hours to track your shipment's progress. You can check the status of your package on the carrier's website using this number and see the estimated delivery date. It's always best to check our company's shipping & delivery policy provided on our website before placing the order if you have any specific time constraints.

We accept popular payment methods, such as PayPal and Stripe, which takes credit cards, debit cards, and other payment methods worldwide.  This allows for a quick and easy checkout process and added security for your financial information. 
 

Yes, shopping at A&T Studios is safe. Here are a few tips to help you stay safe when shopping on our site:

1. Shopping from our website: Make sure you're shopping on our official website (https://www.antstudios.design/) and not a counterfeit site that may be offering fake or stolen items.
2. Use of a secure connection: When entering payment information, ensure that you are on a secure connection (HTTPS://) and that the website has a valid security certificate.
3. Keeping records of your purchase: Keep records of your online purchase, including the website name, the date of purchase, the item purchased (Name & SKU #), and the cost.
4. Use a password manager: Use a password manager to create strong, unique passwords for each website you shop on.
5. Be cautious of phishing scams: Be wary of unsolicited emails or text messages that ask for personal information, such as credit card numbers or login credentials. Legitimate companies will never ask for this information through email or text messages.
6. Our website uses SSL encryption and a PCI-compliant checkout process to ensure the security of your personal and financial information.
7. If you have any doubts or questions, please reach out to our customer service team. They are available to assist you with any concerns you may have.
8. We take the security of our customers' information very seriously and have implemented measures to ensure that your shopping experience on our website is as safe as possible.

Placing an order on A&T Studios typically involves the following steps: 

1. Browse the website or catalog of the company or website you want to purchase.
2. Please select the items you want to purchase by adding them to your shopping cart. You can buy items directly from the product page using the Buy Now button or view them in the cart after clicking Add to Cart before checkout.
3. Please review the items in your shopping cart and ensure they are correct. You can adjust the number of items or remove items from your cart at this stage.
4. Proceed to checkout. You will be prompted to enter your shipping, billing, and payment details.
5. Review your order and make sure all the details are correct. You will also have the option to add coupon codes or gift cards at this stage.
6. Submit your order. You will usually receive a confirmation email with the details of your order and an estimate of when you can expect your items to be delivered.

You need to contact us immediately after placing your order to request a cancellation or change. Be sure to have your order number and other relevant information, such as the items you want to cancel or change. It is important to note that some orders may be processed quickly and unable to be canceled or changed. However, you may choose to return your item(s) instead. To be eligible for a return, your items must be in their original condition and package and must have been purchased from our website. The return must be initiated within 15 days of receipt, and you will receive a $5 restocking fee.

Yes, we recommend that customers create an account to place an order or make a purchase as a guest with an account. Having an account can make it easier to track your orders, view your order history, and make future purchases more quickly. It also allows you to save your shipping and billing information, so you don't have to enter it every time you purchase.

 

To track your order, you will need the order number and email address you provided when you placed your order. This information is typically included in a confirmation email or can be found in your account if you created one at the time of purchase. Once you have this information, visit our website to view the status of your order and see its estimated delivery date.

Once your return is received and inspected, customer service will send you an email to notify you of the approval or rejection of your product. If approved, a credit will be applied to your original form of payment. Please allow 5-7 business days for the refund to be reflected in your account.