Shipping & Delivery

Processing Times     

As we continue to gather data on shipping costs, we may modify our website shipping rates in the future. All orders are shipped within 3-5 business days of receipt. For orders placed through our website, our shipping rates and methods are as follows:     

CONTINENTAL US SHIPPING ADDRESSES     

• GROUND SHIPPING: $10.95 minimum. Orders generally ship via FedEx Home Delivery, FedEx Ground, USPS Parcel Select, or USPS Priority Mail. The same rates apply for residential and commercial. RUSH SHIPPING: Rush shipping is no longer supported through our website. Shipping is not available for PO box addresses in Alaska or Hawaii.     

CANADA SHIPPING RATES     

• Orders to Canada are no longer supported.     

OTHER INTERNATIONAL ORDERS     

At this time, we are not shipping orders to locations outside of the United States. (APO/FPO addresses are supported)     

Shipping Times     

• Ground shipping methods within the USA (FedEx Ground, USPS First Class, USPS Parcel Select, USPS Priority Mail) will take anywhere from 7 to 14 days to reach a destination.       

Tracking     

For orders placed through our website, you will receive a shipment notification email with the tracking number as soon as a shipping label is generated for your order in our warehouse. Please note that it may take up to 12 hours for a tracking number to be trackable through the FedEx or USPS websites, as the carriers must scan packages first. If you can still track your order after 12 hours of receiving a shipment notification email, please get in touch with our customer service team for assistance.     

We are strictly an Online Retail Store; therefore, we do not offer pickups. If/When this changes, we will update this information on our site.     

Insurance & Damage Claims     

All shipments are insured for their total replacement value. If you receive an item damaged during shipment, please get in touch with our customer service team to arrange for a replacement at [email protected]